PRO TIP: The numbers at the beginning of each 'page' in the left rail of the portal indicate the order in which you should view them and complete anything they ask you to do (like watch a video). I suggest that you look at each one now to understand what it contains. For instance, after you receive your first drafts, you should click on the "First Drafts" page.
1. Welcome! First things first: When you upload a file (such as your project forms or marked-up resume) to a task in this portal, ALWAYS check whether I ask you to change the task status to "In Progress" or click the "OK" button. Remember: text me at 720-515-9853 to confirm you've finished whatever the task requests. This avoids almost all miscommunication and/or delays caused by my not realizing that you sent something to me.
2. Your very first step is to watch the orientation video at this link. Your second step is to download the ZIP file with all of your onboarding documents. For a thorough explanation of what to do when, visit this link, save the file, and review it. You will notice that the links for all milestone meetings during your project are contained in this file.
3. If you prefer a written orientation guide for the portal, visit this link.
NEW: I've revamped my referral program. Instead of a $25 gift card, you will receive a 10% referral fee when the person you refer pays their invoice!! For example:
A client who invests in a package worth (hypothetically) $1,000 will earn you $100. Just tell people who could benefit from working with me how I've helped you and give them this link so they can schedule a consultation: https://bit.ly/KRconslt
My Working Hours
My standard schedule is as follows. I am in the Denver area, so the times below are Mountain Time.
How to Communicate with Me + Meeting Links
Our written communication takes place exclusively via this portal. When you text me at (720) 515-9853, I receive a message on my side of the portal. You can also submit requests (for queries longer than a sentence or two); it's the last menu item to your left) and add comments to your project tasks. My response time is 1 to 2 business days, although I do try to answer same day.
What to do if you want to meet with me outside of the above milestone meetings:
A reminder regarding a few "house rules" you agreed to when you signed your proposal/paid your invoice; you'll agree to them again when you complete your Value Proposition Builder:
Each of the below is in my terms and conditions, which are at this page. Below, I reference the clause where you will find each item.
My writing (CPRW) and coaching (CEMC) credentials make me the expert. My Career Innovator Award reinforces this. Advice from the following does not supersede my knowledge or expertise:
Thank you!
- The only exception is the Project page. Please don't access it. Instead, watch for the notification symbol (upper right corner) to "light up"; this means you have a task to complete.
1. Welcome! First things first: When you upload a file (such as your project forms or marked-up resume) to a task in this portal, ALWAYS check whether I ask you to change the task status to "In Progress" or click the "OK" button. Remember: text me at 720-515-9853 to confirm you've finished whatever the task requests. This avoids almost all miscommunication and/or delays caused by my not realizing that you sent something to me.
2. Your very first step is to watch the orientation video at this link. Your second step is to download the ZIP file with all of your onboarding documents. For a thorough explanation of what to do when, visit this link, save the file, and review it. You will notice that the links for all milestone meetings during your project are contained in this file.
3. If you prefer a written orientation guide for the portal, visit this link.
NEW: I've revamped my referral program. Instead of a $25 gift card, you will receive a 10% referral fee when the person you refer pays their invoice!! For example:
A client who invests in a package worth (hypothetically) $1,000 will earn you $100. Just tell people who could benefit from working with me how I've helped you and give them this link so they can schedule a consultation: https://bit.ly/KRconslt
My Working Hours
My standard schedule is as follows. I am in the Denver area, so the times below are Mountain Time.
- Monday: 11:30 AM - 6:00 PM
- Tuesday: 2:00 PM - 6:00 PM
- Wednesday: 11:30 AM - 6:00 PM
- Thursday: 4:00 PM - 6:30 PM (September - December)
- Friday: 11:30 AM - 6:00 PM
- I have at least 1 doctor appointment per month; depending on what's involved, I'm out part or all of the day. When this is the case (or if I'm ill), you'll see a different screen when you log in that tells you my availability.
- When workload permits, I sometimes leave early to attend my grandkids' jiu jitsu classes. The days this is most likely to occur are Tuesday, Thursday, and Friday. If I have work that must be completed that day, I finish it after I return home.
- I don't work weekends or national holidays. I do have a couple of corporate holidays; they are March 8, July 7, and December 14 as well as Veteran's Day and Good Friday.
- When workload permits, I also take off Ash Wednesday, Election Day, the day after Thanksgiving, and Christmas Eve.
How to Communicate with Me + Meeting Links
Our written communication takes place exclusively via this portal. When you text me at (720) 515-9853, I receive a message on my side of the portal. You can also submit requests (for queries longer than a sentence or two); it's the last menu item to your left) and add comments to your project tasks. My response time is 1 to 2 business days, although I do try to answer same day.
- I see messages first, requests second, and comments last. Please (in good faith, honor system, etc.) use the method that best corresponds with your need for a response. I will respond in kind.
- When I initiate communication, it will almost always be a message (it arrives on your phone as a text.) On occasion, I'll initiate a request instead; you'll receive an email if I do this.
- Although I do send a handful of emails throughout your project, please use the methods above, not email or file-share, to communicate with me. This includes returning forms and feedback: you'll upload them to the corresponding task in your portal rather than email them to me.
What to do if you want to meet with me outside of the above milestone meetings:
- Please do the following:
- Open a request that tells me what your question is or what you'd like to discuss. Within the request, make sure that you tell me that you're scheduling a meeting.
- Visit this 'ad hoc meeting' link to schedule your meeting. Note: milestone-related meetings (strategic interviews, editing sessions, coaching, and wrap-up meetings) each have their own calendars -- please, don't use the ad hoc calendar for milestone-related meetings.
A reminder regarding a few "house rules" you agreed to when you signed your proposal/paid your invoice; you'll agree to them again when you complete your Value Proposition Builder:
Each of the below is in my terms and conditions, which are at this page. Below, I reference the clause where you will find each item.
My writing (CPRW) and coaching (CEMC) credentials make me the expert. My Career Innovator Award reinforces this. Advice from the following does not supersede my knowledge or expertise:
- Recruiters, Internet articles, Human Resources -- even if they're executives, even if they have an SHRM accreditation, hiring managers, friends, family...
- Only feedback from a credentialed writer (they'll have CPRW or similar letters after their name) is "must-change" feedback. Every other source is opinion only; if you want it applied, you'll have to sign my Waiver of Responsibility form.
- See Clause 6, "Feedback/Second Opinions" in the Terms and Conditions.
- See Clause 5, "Engagement and Responsiveness Policy," in the Terms and Conditions.
- See Clause 7, "Technological Requirements," in the Terms and Conditions. Do not use Pages, Google Docs, Open Office, Libre Office, etc.
- If you do not have Word on your computer, this link will enable you to use the online version of Word at no charge.
Thank you!